ELSTEAD LIGHTING RETURN TO A 5 DAY OPERATIONLizzi Hiscocks
Firstly we hope you and your families are keeping well and managing through these unprecedented times.
We wanted to advise that from Thursday 23rd April we will have a small skeleton team that will return full time to enable us to operate 5 days per week. This means we can ship some orders that are in stock same day and certainly all that are in stock by the next day. Equally, our carriers are not guaranteeing next day shipping either at present, as they too are shorter on staff and doing a lot of work for the NHS, which we absolutely understand takes priority.
With a small team of just 10, over-promising is something we do not want to be caught doing, so please note this point carefully and share with your staff where appropriate.
With the Furlough scheme, you cannot bring staff in and out at random and presently, demand is substantially lower than normal so we have a small team that balances this demand as much as we can predict.
We hope that this is a first small step to some kind of normality, but with the current situation the country is still facing, and with so many retail and hospitality businesses closed, there is likely still a long and tough road ahead.
All we can hope for is that our families and colleagues keep safe and well, and we support each other as much as we can during this difficult time.
Thank you and very best regards,