Elstead Lighting is now operating to almost pre-covid operations with staff able to assist from 8.00am to 5.30pm daily. We do not yet have quite the same size team as before, so we ask customers to please be patient if the telephone and emails are not answered as quickly as normal and if deliveries take an extra day than normal. Please be assured we are doing our very best to service everyone’s needs as efficiently as possible and as fast as possible.
Despite Covid and Brexit challenges we are still managing to receive timely shipments from our European road freight forwarders including transfer stock from our Polish subsidiary, but we are still experiencing delays from the Far East as they work through the challenges of having less ships and containers available. We are subject to short notice changes in delivery dates from China and we will do our best to communicate these changes to you all. Please set realistic expectations to your customers to prevent anger and disappointment when these goal posts change. Thank you in advance for your understanding in these challenging trading conditions.