Elstead Lighting is operating 8am to 5pm but with 50% less staff than normal across the business, so that we keep our staff as safe as possible within the current covid guidelines from the UK government. Please be patient if the telephone and emails are not answered as quickly as normal and if deliveries take an extra day than normal. Please be assured we are doing our very best to service everyone’s needs as efficiently as possible.
Despite Covid and Brexit challenges we are still managing to receive timely shipments from our European road freight forwarders including transfer stock from our Polish subsidiary, but we are still experiencing delays from the Far East as they work through the challenges of having less ships and containers available. We are subject to short notice changes in delivery dates from China and we will do our best to communicate these changes to you all. Please set realistic expectations to your customers to prevent anger and disappointment when these goal posts change. Thank you in advance for your understanding in these challenging trading conditions.
As per the government guidelines the showroom is still closed and plans to reopen on Monday 12th April 2021.
In the meantime our telesales service is available Mon-Fri, 9am – 5pm, where you can arrange delivery or collect. Please browse our website to see the vast range of decorative lighting products for sale then contact us on email@example.com.
Thank you and we hope to welcome you again soon. Keep safe and well.